S39: Panel - Addressing EHR-related Provider Burnout and Measuring Success

12:45 PM–1:45 PM May 21, 2020 (Conference Time: US - Pacific)

12:45 PM–1:45 PM May 21, 2020

Regency A


Abstract: Many hospital systems are developing programs to improve the user electronic health record (EHR) experience in direct response to the growing problem of provider burnout. While there has been some variability in how EHR-related burnout is addressed, most of the efforts are geared towards improving provider efficiency. Measuring efficiency gains is not straightforward especially when trying to quantify the EHR burden on providers. In this panel, attendees will first hear from presenters who use two different EHRs describing their programs addressing EHR-related burnout and their successes and struggles in measuring success. This will be followed by a researcher who is studying how we can measure EHR burden and efficiency gains using EHR access logs. In this way, we hope to leave attendees with a comprehensive picture of the current state of EHR optimization programs charged with reducing EHR-related provider burnout and different techniques to effectively measure their success.

Describe the new knowledge and additional skills the participant will gain after attending your presentation.: After attending this presentation, the participant will gain:
- Understanding of the causes of burnout and the EHR's effect on it
- Three actionable strategies to address EHR-related burnout (in multiple vendor-systems)
- Knowledge about the science behind EHR access logs, how to get usable data sets from them, and how to use that data to understand the EHR's burden on users


Eli Lourie (Presenter)
Children's Hospital of Philadelphia

Lindsay Stevens (Presenter)
Stanford Children's Health

Emily Webber (Presenter)
Riley Children's Health

Michelle Hribar (Presenter)
Oregon Health & Science University