Abstract: The OU School of Community Medicine Department of Medical Informatics engaged in a User-Centered Design project with the University of Kansas, School of Architecture and Design to identify user requirements and create design solutions for an inpatient shift hand-off tool. We used Design Thinking methods including a user ethnography, rapid prototyping, usability ranking, and usability inspection with subject matter experts. We developed 17 user needs statements, generated a wide range of potential designs, including 34 desktop and smartphone interfaces, and converged upon several key solutions. In summary, we elicited and validated 18 needs statements in under 8 weeks. Through interprofessional and intercollegiate collaboration, we were able to demonstrate how a UCD framework, combined with Design Thinking methods, can teach important informatics concepts, accelerate the design lifecycle, explore a wide range of potential solutions, and solve real-world health technology challenges.

Describe the new knowledge and additional skills the participant will gain after attending your presentation.: By attending this lecture, audience members will be able to:
1. list and define the steps of a user-centered design process;
2. describe Design Thinking techniques to promote innovation and design convergence; and
3. explain how clinicians can apply Design Thinking techniques to participate in UCD.

Authors:

Ryan Yarnall (Presenter)
University of Oklahoma School of Community Medicine

Hannah Park, University of Kansas
Jane Jarshaw, University of Oklahoma School of Community Medicine
Kaitlyn Norton, University of Oklahoma School of Community Medicine
Audrey Corbett, University of Oklahoma School of Community Medicine
Melissa Van Cain, University of Oklahoma School of Community Medicine
Blake Lesselroth, University of Oklahoma School of Community Medicine