Abstract: Clinician burnout is a problem for many healthcare organizations and has been linked to lower quality patient care. Clinical decision support, which is often implemented in an attempt to better support clinical decision-making, has been cited as a factor that can increase burnout. This presentation will describe the principles of computational ethnography and how it can be used to provide insights into the complex socio-technical relationship between the user and electronic health record.

Describe the new knowledge and additional skills the participant will gain after attending your presentation.: After attending our presentation, audience members will be able to: (1) understand how computational ethnography can be a valuable tool for assessing the impact of clinical decision support systems; and (2) identify methods to integrate EHR log data into clinical decision support system monitoring.

Authors:

Jeritt Thayer (Presenter)
Children's Hospital of Philadelphia

Daria Ferro, Children's Hospital of Philadelphia
Robert Grundmeier, Children's Hospital of Philadelphia
Levon Utidjian, Children's Hospital of Philadelphia
Joseph Zorc, Children's Hospital of Philadelphia