Abstract: Building a tool for real-time care team identification for diversified users requires situating human factors in the center of the design process. We applied design thinking principles and human-centered design (HCD) process for the building of ROSTR, a digital tool that provides real-time care team identification within the Electronic Health Record (EHR) at Memorial Sloan Kettering Cancer Center (MSK). Throughout the process, we brought users’ voices and insights into the design and iteration of ROSTR.
Describe the new knowledge and additional skills the participant will gain after attending your presentation.: Attendees will be able to learn how to apply the human-centered design process and design thinking principles to digital innovation in clinical systems. The poster will share steps on how to engage a wide range of clinical system users, such as attendings, residents, fellows, nurses, and physical therapists, and bring their voices and insights into the design and iteration of a tool for improving care coordination.
Qingyan Ma (Presenter)
Memorial Sloan Kettering Cancer Center
Eugenia Kim, Memorial Sloan Kettering Cancer Center
Keri Martin, Memorial Sloan Kettering Cancer Center
Haley Mittelstaedt, Memorial Sloan Kettering Cancer Center
Daniel Stein, Memorial Sloan Kettering Cancer Center